I know I’m in the minority here but I prefer picture tutorials over video ones. Perhaps its because I rarely can do the video ones as quickly as they are on screen. I also can’t be looking at a screen and what I’m making at the same time and have to keep rewinding. Pictures are just far easier and it’s pretty rare when I can’t figure out what I’m to do. When that does occur,then I look online to find a video somewhere of the same procedure. As a last resort I contact the baker or author of the book. If I had that store (which if blessed might turn into a chain which could be near everyone) I could even have people come in and give classes, sort along the lines of what Sur La Table does. Oh well…..since the odds are I won’t ever win a lottery to do that it’s a nice fairytale dream to have. I guess we all have to have them. But wouldn’t it be nice to be able to go to the local area store to get those things? I’m still an old-fashioned buyer. I like to touch and feel the items I’m buying, to see the quality of what I’m getting for my money. To see if it feels cheap and tacky and may fall apart after several uses or if it seems nice and sturdy and may last for years. I don’t know about anyone else but I find it a great nuisance to have to return items and lets face it, since most of manufacturing went overseas everything is considered disposable items today, nothing is suppose to be repaired like they did in my great-grandparents day. This is one reason I prefer to shop at L.L. Bean and Land’s Ends when I’m able. I once purchased a man’s dress shirt in a pale yellow color and hand a monogram put on it for a gift for a boyfriend. When he received it, he tried to show gratitude but I could tell something was wrong. I finally got it out of him that essentially, he HATED it. He had tried to hide his feelings, but he wasn’t a good poker player I guess. So…I decided to order another one for him. When I called I said why I was ordering the new one. It never occurred to me in a MILLION years I could exchange it, after all, it was monogrammed. I could not believe it, I was allowed to exchange that MONOGRAMMED shirt for a new one in a different color. Now THAT is customer service. Wouldn’t it be nice to have a kitchen and cake and baking supply store in the US like that!!